Get in Touch with Super Clone Watches

Have a question about a specific model, need an update on your order, or want to discuss a custom build? We are here to help.

At Super Clone Watches, we pride ourselves on providing the same level of white-glove customer service that you would expect from a luxury boutique. Our dedicated support team consists of watch enthusiasts and technical specialists who understand horology inside and out.

Contact Information

For the fastest assistance, please reach out to us through any of the channels below.

Contact Channel Details Expected Response Time
Customer Support Email sales@superclonewatches-shop.com Within 12–24 hours 
Wholesale & Custom Orders partners@superclonewatches.com Within 24–48 hours
     

Drop Us a Message

If you prefer, you can use the form below to send us a direct message. Please provide as much detail as possible (such as your order number or the specific caliber/factory model you are interested in) so we can assist you efficiently.

Contact Form

  • Full Name: [_______________________]

  • Email Address: [_______________________]

  • Order Number (if applicable): [#_____________]

  • Subject:

    • [ ] General Inquiry / Product Question

    • [ ] Quality Control (QC) Photos Inquiry

    • [ ] Shipping & Tracking Status

    • [ ] Warranty & Repair Request

    • [ ] Wholesale & Bulk Orders

  • Your Message:

    [ ]

    [ ]

    [ ]

Quick Assistance Checklist

Before you send a message, your answer might be just a click away:

  • Looking for your tracking number? Tracking links are automatically emailed to you as soon as your watch clears our final water-resistance and timing calibration tests. This usually takes 3 to 5 business days from order placement.

  • Waiting on Quality Control (QC) photos? We send high-resolution, multi-angle photos and timegrapher video proof of your exact watch before shipping. Check your spam folder if you haven’t received them within 72 hours of payment.

  • Interested in a watch not listed on our site? Our network of watch factories is vast. If you are looking for a highly specific reference, send our team a photo or the model number—we can source almost any premium 1:1 super clone currently in production.

We look forward to helping you find or maintain your perfect timepiece!